Dear Matthew， In fact, in our communication I showed all the process and product photos, and you confirmed everything. The assembly process was even videotaped in full detail. I guarantee that they have the base! I guarantee they meet Canadian standards! I guarantee that all the screw holes are accurate because we fully assembled them and showed them to you. I think it was a miscommunication that led to your dissatisfaction, and I still apologize, but don't endorse m poor recounting of the product.